Frequently asked questions

8:00AM - 5:00PM

Our regular drop off and pick up hours begin at 9AM-4PM

We do offer an Early Bird Drop off drop off/pick up between 8 and 9 AM for an additional $20. It is a convenience option, not a regular check in time.

We just ask that drop off between 8-9AM be QUICK GOODBYES, as our team is busy with morning potty breaks, breakfast and medications for our overnight guests. You will not be able to take your dog back to his cabin during this time. Thank you for helping us keep all those tails wagging and our morning running smoothly.

We are closed for lunch from 12:00-1:00PM

We start drop-off and pick up from 9-4 (except during our lunch hour).

Unlike other facilities, WE ARE OPEN EVERY SINGLE DAY OF THE YEAR!

There is a $25 fee to drop off or pick up on New Years Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas.(this would be in addition to any latecheckout surcharge)

We kindly ask that you please respect our business hours.

There are no after-hour pick ups or drop offs.

We do not require that you tour our facility, however we highly recommend that you bring them by to sniff around and meet our pet crew. You will not be disappointed!

If your dog is shy, nervous or reactive to people, we do require that you bring them by for a tour so they can get used to us. Or book them a daycare day prior to your trip to give us a chance to get to know their personality, build their trust and learn what makes them feel most comfortable at the K9 Cabins. We go above and beyond for these pups! However, for the safety of our pet crew, if we haven't met your pup beforehand and they're just not comfortable enough for us to safely care for them, you will need to have someone available to pick them up immediatley, if you are not available.

We do require that you bring plenty of food. Feel free to send extra incase you trip home gets delayed. We have a refridgerator and a microwave. So please feel free to bring anything your dog is used to having at home. Please do not bring rawhides or other treats your dog has never had to not upset their tummies.

We start at 8am letting dogs out for their morning potty break while breakfast is being fed. After that, they will get out a least every two hours to sniff around, hob knob with the pet crew, play, swim, fetch, frisbee or do some agility. We close at 5pm, however, we come back to let them out before bedtime anywhere from 9pm - 11pm.

Typically we do not do play groups. However, if we have friendly dogs that like to play with other dogs we will only with owner's permission and at our discretion. Please know that they will get plenty of human attention!!!

Absolutely! Just write down specific instructions. Please bring the original medication bottle from your vet, as the Dept. of Agriculter requires this. ALSO WE DO NOT CHARGE FOR THIS.

We have a part time groomer and your dog does NOT need to be boarding with us in order for your dog to be groomed. She is very talented!

We do offer a good old fashioned smell good bath and blow dry and/or nail trims everyday.

YES YES YES! Please bring his favorite bed, blankets, toys and treats! PLEASE LABEL EVERYTHING. We ask that you do not bring any treats that he/she hasn't had before. We don't want them to get an upset stomach. If it fits thru the door you can bring it!

However, we do try to launder everyones bedding before they leave if they are here mulitple days. So we kindly ask that pet parents bring bedding that can easlily fit in a standard washer/dryer (Incase they have an accident).

Oversized or extra large beds can be difficult to clean, time consuming to handle and challenging to reassemble. Chosing appropriately sized bedding helps us keep everything fresh, clean and efficient turnaround for our Pet Crew.

We have 13 surveillance cameras for security only.

We do not have cameras that you will access to. However, we can take pictures and videos while your dog is with us. We want you to enjoy your trip and not worry about logging on to see your dog. Your dog is in good hands and is probably having more fun that you! :)

We do not specialize in day care however we do offer it if we have availability.

You are not charged for the last day of board if you pick up by 1:30PM. After that you will be charged for a full day. (we are closed for lunch from 12pm-1pm.

No, however you must provide a credit card to keep on file to hold a reservation. We kindly ask for least 7 days notice prior to cancelling. If you cancel within 7 days before arrival date, we do charge a $100 cancellation fee to the credit card on file.